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Pick-Up and Credit
If a return is necessary, customers should request a pick-up authorization when regular orders are placed.
The following policy will apply:
Returned merchandise must reach us in resalable condition and must be packaged in its original carton, unless an authorization has been made or return merchandise for quality control inspection
All returned items will be inspected, and Northcote Meats reserves the right to make adjustments or deny credit
Once the product has been picked up Northcote Meats will inspect product. Provided that your return falls within the guidelines listed, a credit or refund will then be issued or entered on your account within 3 working days.
The intention of the Return Policy is to enhance customer satisfaction by providing clear criteria for allowing the refusal of product by our customers and for determining which items may be returned to stock for resale.
Northcote Meats enforces the Federal HACCP regulations for returning product. In the interest of providing product quality, packaging integrity, and to minimize the exposure of temperature shock in products we sell
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